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Today we are going to discuss the new chapter of business studies CBSE class 12 that is Staffing. With videos, Notes, Case Studies and more

Also, we are going to give you study notes, video lectures, and also PDF of handly lecture notes. Firstly, I want to share with you what are all the topics which we are going to cover in this article. Also, you can watch all the chapters videos on my YouTube channel by clicking here.

staffing class 12
staffing class 12

Topics which we are going to cover in this article are as follows:-

  1. What is staffing?
  2. Importance/need/advantage/benefits of staffing
  3. Human Resource Management
  4. Duties/roles of HRM
  5. Process of Staffing
  6. Recruitment
  7. Source of internal recruitment
  8. External Source
  9. Selection
  10. Process /Steps of selection
  11. Training and development
  12. Methods of training

What is Staffing?

“Staffing means putting people to job/work.”

Importance/need/advantage/benefits of staffing

1_It helps in filling roles by obtaining competent personnel. Therefore it helps in finding competent employees for jobs.

2_It helps in placing the right people at the right job. Therefore it helps in giving works according to their skills and qualification to increase their performance.

3_It helps in growth of enterprise by putting efficient people to work.

4_It helps in the optimum utilization of human resources. Therefore it helps in job analysis which results in reducing overstaffing and understaffing of employees.

5_It helps in competing with the help of efficient employees.

6_It helps in improving job satisfaction and morale of the employees.

7_It ensures the key to effectiveness of other function.

Human Resource Management

It is a part of the management process which develops and manages the human element of enterprises.

Human resource is the most important resource of the management.

Duties/roles of HRM

  1. Recruitment and selection.
  2. It analysis job.
  3. It handles grievance.
  4. Improves the relationship between management and workers.
  5. It defends an organisation in a legal case.
  6. Organising functions, festivals, etc to satisfy the needs of employees.

Process of Staffing

1. Estimating manpower requirements: It can be done in three ways that follow:-

(a) Workload analysis: In this, we analyze the types of employees needed and how many employees are needed.

(b)Workforce analysis: In this step, we analyze the existing workforce e.g, overstaffing/ overburdened/ overmanning, or understaffing/ overburdened/ undermanning.

(c)Comparison: In this step, we check workforce analysis and workload analysis.


If the workload of an organization is greater than the workforce then there’s understaffing in the organization and we need to appoint more.

If the workforce is greater than the workload of an organisation than there’s overstaffing in the organisation and we need to transfer or remove employees from the organisation.

If the workload is equal to the workforce then it’s good for the organisation and the organisation doesn’t have any problem.

2. Recruitment: It means inducing people to apply for the job.

3. Selection: It means choosing the most suitable candidate to fill the vacant job. It is also called a negative process because we reject many candidates in order to select the best candidate.

4. Placement and Orientation: It means occupying posts by candidates who have been selected and introducing new employees to the existing employees.

5. Training and development: It means providing training to improve skills, and motivate them to increase their efficiency for organisational growth.

Below mentioned extra three processes are done by small scale organisation because they don’t have the human resource development department.

1. Performance appraisal: In this process superior evaluate employees’ performance and make a feedback report.

2. Promotion and career planning: On the basis of the feedback reports, promotions are given to subordinates.

3.Compensation: In this step price of a job is given in the form of direct payment (salary, etc ) and indirect payment (car, etc).

Direct payment is of two types time-based payment and performance based payments.

Time-based payments mean which are given over a particular time and performance-based payment means which are given on the basis of performance.


It means inducing people to vacant job.

It can be done in 2 ways :

(1) Internal source: It means inducing existing employees to apply for vacant job.


(a)It is economical.

(b) It motivates the existing employees.

(c) Employees are already familiar with the rules and regulations.

(d) It improves performance by new skills.


(A)No fresh idea will come in the organisation.

(B) It has limited choice.

(C) It’s not suitable for new organisation.

(D) Frequent transfer may reduce productivity of employees.

Source of internal recruitment

(a) Transfer: It means shifting of employees from one job to another at same level of authority but keeping compensation, authority, rank, responsibility and prestige same.

(b) Promotion: It means shifting of employees from one job position to another at higher authority level by making authority, compensation, rank, responsibility and prestige high.

External Source of recruitment

It means inducing people from outside the organisation to apply for the vacant job.


(a) It is expensive.

(b) It demotivates the existing employees.

(c) Employees are not familiar about the rules and regulations.

(d) It’s a lengthy process.


(a) Fresh ideas will come in the organisations.

(b) We have unlimited choice in it.

(c)Employees develop competition spirit.

(d) Employees with latest technology and are qualified personnel comes in the orgainsation.

It can be done in the following ways:

(A) Direct recruitment/ Factory gate: A notice is posted on the gate of the organisation for the vacant seats and is suitable for unskilled jobs like sweepers, cleaners, etc.

(B) Media advertisement: Company publish a job advertisement in newspapers for vacant jobs.

(C) Advertising and televisions: Company telecast job details on TV so that interested people can apply.

(D) Job seekers: Company choose candidates from the waiting list of the job seekers available.

(E) Employment exchanges: The company selects employees from exchange agencies owned by the government.

(F) Placement agencies; Company selects employees from exchanges owned by private enterprises.

(G) Web Publishing: Recruiting employees from the job website.

(H) Campus recruitment: Company selects employees from the professional colleges.

(I) Recommended by present employees: The company encourages existing employees to recommend the names of relatives, friends, etc to fill the vacant seat.

(J) Labour contractors: Recruiting through contractors. Hence it is for unskilled jobs.


It means choosing most suitable candidates to fill the vacant job.

Process /Steps of selection

1. Preliminary screening: In this step misfit candidates are eliminated based on the application form.

2. Selection test: In this step is taken to find out practical knowledge.

Types of tests are:

(a) Intelligence test: Their intelligence is tested.

(b) Aptitude test: In this test their potential of performing and learning new jobs in future.

(c)Personality test: In this test human behaviour of the candidates are tested.

(d)Interest test: In this the types of jobs in which candidates are more interested is tested.

(e) Trade test: In this section existing skills of the candidates are tested.

3. Employment interview: Confidence level, professional knowledge, salary, working conditions, etc. are asked to the candidates.

4. Reference and background check: In this step information given by the candidates are cross checked with reference.

5. Selection Decision: Managers select candidates who passed the above steps.

6. Medical examinations: Selected candidates are sent for medical test.

7. Job offer: Candidates who passed the medical examination are now given job offer.

8. Contract of employement: Selected candidates are known as employee after the this contract.

Training and development staffing class 12

It means equipping employees with new skills to perform job.

Development: It means overall growth of the employees.

Methods of training

It is of two types:

1. On the job training: In this type employees are trained while performing job.

It can be done in following ways:

(a) Apprenticeship program: In this type, a well-skilled master comes to train the employees. Hence they are guided by the masters.

(b) Internship: College sends its students to the companies to apply their theoretical knowledge in real life. Hence students get here practical training.

(c) Orientation/induction: In this type, new employees are mixed with old employees so that they get to know the work of the organisation.

2. Off the job training: In this type, employees are trained by taking them away from the work.

It includes:

Vestibule training: In this type, employees are sent outside to get training. Hence employees learn from the dummy model of the equipment.

So, Guys, we have finally over with this chapter.

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Business Vidya

Hello, my name is KUNAL LONHARE. I am an entrepreneur based in india. This is a blog and I am the founder of it, where I post how can a person acquire Good marks In academics without wasting any money for tuition fees.

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