Today we are going to discuss the new chapter of business studies CBSE class 12 that is
Also, we are going to give you study notes, video lectures, and also PDF of handly lecture notes. Firstly, I want to share with you what are all the topics which we are going to cover in this article. Also, you can watch all the chapters videos on my YouTube channel by clicking here.
In this chapter we will cover following topics:
- What is Controlling?
- Nature of controlling
- Importance of controlling
- Relationship between planning and controlling
- Controlling process
What is Controlling?
Comparison of actual performance with planned performance is called controlling.
When the actual performance is greater than the planned performance then it is known as a positive deviation.
When actual performance is less than the planned performance then it is known as negative deviation.
Nature of controlling
1. Controlling is a goal-oriented function.
2. Controlling is all pervasive function.
3. Controlling is backward as well as forward-looking.
4. Controlling is a continuous function. Hence it will be carried out until the organisation is surviving.
Importance of controlling
1. Helps in achieving organisational goals.
Hence it ensures activity as per plan and if there’s any deviation then bring activities on the path of planning.
2. Judging accuracy of standards.
3. Making efficient use of resources. Hence it avoids wastage of resources and ensures its utility.
4. Improving employees motivation by monitoring them.
5. ensures order and discipline. Hence every employee works under the supervision and completes activities effectively.
Relationship between planning and controlling
1. Planning and controlling are considered as inseparable. Hence they are interdependent.
2. Planning is meaningless without controlling. Hence plans have no meaning unless and until they are not achieved.
4. Planning and controlling is both looking forward and backward.
Hence we make plans by looking backward mistakes and considering the future so it is both backward and forward-looking.
Controlling is forward-looking because better plans are made by looking at past mistakes.
We keep comparing our past performance with the actual performance in order to work better.
Therefore controlling is both backwards-looking and forward-looking.
1. Setting standards: It means setting targets for the organisation that should be flexible in nature and should be in precise quantitative terms.
2. Measuring actual performance: It means they observe results and check the used method.
3. Comparing actual performance with the planned performance: It means we compare deviations.
Deviation= Planned performance- actual performance
4. Analysing deviations:
It can be done in following ways:
(a) Critical point control: Here they focus on important key areas.
(b) Management by exceptions: Here management tries to control everything and it will end up nothing.
5. Taking corrective actions: It says deviations should
So, Guys, we have finally over with this chapter controlling class 12.
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